Terms of Service
Terms of Service
Effective and last updated as of September 14, 2026
Please review this Agreement carefully. It describes your rights and obligations when using the Services and includes important limitations on MeerAPI’s liability and remedies available to you.
PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
INTRODUCTION AND ACCEPTANCE
1.1 Parties & Scope. These Terms of Service and Sales Agreement (“Agreement” or “Terms”) constitute a binding contract between MeerAPI Inc., a Delaware corporation (“MeerAPI,” “we,” “us,” or “our”), and the entity or individual (“Customer,” “Licensee,” “you,” or “your”) accessing or using the MeerAPI application programming interface, website (located at meerapi.com and related domains), documentation, or related services (collectively, the “Services”). These Terms apply to all visitors and users (each a “User”) and to any customer entity that purchases, subscribes to, or is provisioned the Services (a “Customer”). These Terms apply whether or not you create an account or executed a separate ordering document. By accessing or using the Services, including creating an account, generating API credentials, or clicking a button or checkbox labeled “I Agree” (or similar), you acknowledge that you have read, understood, and agree (on behalf of yourself or the entity that you represent) to be bound by these Terms and by our Privacy Policy and any other policies referenced in these Terms (collectively, the “Policies”), all of which are incorporated by reference, and you represent and warrant that you have the right, authority, and capacity to enter into these terms (on behalf of yourself or the entity that you represent).
1.2 Formation of the Agreement. As to any paid or provisioned use, the full agreement between you and MeerAPI consists of, as applicable and in the following order of precedence (collectively, the “Agreement”): (a) any ordering document, order form, or statement of work executed by you and MeerAPI (each, an “Order Form”); (b) any master services agreement or enterprise agreement executed by you and MeerAPI (an “MSA”); (c) any service-specific terms, definitions, or product schedules referenced on an Order Form or posted by MeerAPI (“Service-Specific Terms”); (d) these Terms; and (e) the applicable Policies.
1.3 Click-Through Acceptance. By accessing or using the Services, or by clicking a button or checking a box marked “I Agree” (or similar), you acknowledge that you have read, understood, and agree to be bound by the Agreement and consent to our collection and use of information as described in our Privacy Policy. These Terms apply whether or not you create an account.
1.4 Updates to the Terms. We may modify these Terms from time to time. Material changes will be notified via the Site, in-product notice, or email to the email associated with your account. Unless a later effective date is stated, changes become effective upon posting. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Services.
1.5 Business Use. The Services are offered primarily for business and organizational use. If you are accepting on behalf of a legal entity, you represent that you have authority to bind that entity; in that case, “you” and “Customer” refer to that entity.
1.6 Definitions (Selected). “Account” means any provisioned access profile (including API credentials) used to access the Services. "Request" means a call to the Services to screen an identifier. “Output” means responses, lookups, scores, and other results generated by the Services from your queries. “Customer Data” means data you submit to the Services (e.g., phone numbers, metadata, and account configuration). “Usage Data” means operational data relating to your use (e.g., logs, performance metrics, and feature utilization), which we may collect and use to operate, secure, and improve the Services.
Acceptance of Terms
2.1 Binding Agreement. You must be able to form a legally binding contract to use the Services. By using the Services, you agree to the Agreement and to comply with all applicable laws and regulations.
2.2 Incorporation by Reference. The Privacy Policy, Customer Use and Obligations (Section 5) and the restrictions in Section 6.2, any Service-Specific Terms, and any SLA referenced by an Order Form are incorporated by reference.
PLATFORM AND PURPOSE
3.1 Overview. MeerAPI provides an informational API designed to assist businesses in verifying whether specified telephone numbers, names, emails or LinkedIn profiles appear on publicly or commercially available Do Not Call(“DNC”) or similar suppression lists by providing data lookups and validations, status checks, programmatic queries, and related analytics (“Services”). Features and availability may vary by plan, region, or Service. The Service is offered solely as an informational “peace-of-mind” tool and does not constitute legal advice or a guarantee of compliance with any law.
3.2 Registration. To access certain features, you must register for an Account by providing accurate and complete information and keeping it up to date. Accounts may be provisioned for an organization with multiple authorized users.
3.3 Credentials. You are responsible for maintaining the confidentiality of Account credentials (including API keys, tokens, passwords, and secrets) and for all activities under your Account, whether authorized by you or not. Do not share credentials outside of your organization. MeerAPI may treat all activities under your credentials as authorized by you.
3.4 Plan Limits. Access may be subject to usage limits, quotas, or rate limits specified in your plan or Order Form. You agree not to attempt to bypass or circumvent any technical or contractual limits.
3.5 Changes to the Services. MeerAPI may enhance, modify, or discontinue features from time to time. If we materially reduce core functionality of a paid Service during a committed term, you may notify us, and we will work with you in good faith on a commercially reasonable remedy consistent with the Agreement.
SUBSCRIPTION, CREDITS, AND FEES
4.1 Plans. Access is offered through subscription tiers with credit allocations. One (1) credit generally corresponds to one screening request.
4.2 Rollover. Credits may roll over only while the associated subscription remains active; expired or lapsed subscriptions forfeit unused credits.
4.3 Overages. Credits used in excess of plan limits will be automatically billed at 3× the plan's per-credit rate, unless otherwise indicated with the associated subscription plan.
4.4 Non-Refundable. ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. Where MeerAPI terminates this Agreement or any Service for convenience other than for Customer's breach, MeerAPI will refund prepaid subscription fees attributable to the period after termination on a pro-rata basis. As well, Customer has no right to a refund or restoration of consumed credits. A credit is consumed when MeerAPI processes a request, regardless of the result, including requests with malformed inputs or directed to a dataset outside Customer's plan.
4.5 Taxes. Fees are exclusive of all taxes, duties, and governmental charges, which remain Customer’s responsibility (other than taxes and similar obligations based on the income generated by MeerAPI hereunder).
4.6 Auto-Renewal. Subscriptions renew automatically unless cancelled before the renewal date.
4.7 Suspension. MeerAPI may suspend or terminate access at any time, with or without cause, upon notice to Customer.
CUSTOMER USE AND OBLIGATIONS
5.1 Customer shall use the Service only in accordance with applicable laws and these Terms.
5.2 Customer shall not use the Service to make automated, fraudulent, or abusive requests, or to circumvent usage limits.
5.3 Duplicate submissions or excessive retries may consume credits. MeerAPI uses commercially reasonable efforts to bill only for unique submissions but shall not be liable for duplicate consumption.
5.4 Customer will maintain records sufficient to demonstrate its compliance with Section 6.2 and will, on MeerAPI's reasonable written request no more than once in any twelve (12) month period, certify that compliance in writing. On termination, Customer will delete all Output other than records permitted by Section 6.2(vi).
LICENSE AND RESTRICTIONS
6.1 MeerAPI grants Customer a limited, revocable, non-exclusive, non-transferable (except as necessary to make available to its customers as contemplated by the parties), non-sublicensable license (except as necessary to make available to its customers as contemplated by the parties) to access and use the Service and its outputs solely for Customer’s internal business-to-business sales, marketing, recruiting, or business-development activities.
6.2 Customer shall not (i) resell, distribute, sublicense, publish, or otherwise make the Service or its data available to any third party; (ii) reverse engineer, decompile, or create derivative works of the Service; (iii) use the Service for consumer credit, employment, insurance, or government eligibility determinations; (iv) share or reuse API credentials except by authorized users within Customer’s organization; (v) use automated means to scrape or extract data except through authorized API calls; vi) retain, store, cache or copy any Output except as a record of Customer's own screening of the specific contacts screened, held solely for Customer's compliance and audit purposes and for no longer than applicable law requires; (vii) use, or permit the use of, any Output to create, populate, enrich, append to, verify, score or maintain any list, database, file or profile other than Customer's own internal suppression records; (viii) combine, aggregate, index or analyse Output across requests, or submit requests otherwise than to screen Customer's own contacts, in order to derive, infer, reconstruct or approximate all or any part of a suppression dataset, registry, or its contents; (ix) submit requests designed to enumerate a dataset, including sequential, exhaustive or randomly generated identifiers not drawn from Customer's own contact records; (x) rely on any Output in respect of contact activity occurring more than thirty (30) days after the date of the request, or after any shorter period required by applicable law, Customer being required to re-screen before any later contact; or (xi) disclose Output to any third party, except to a service provider acting on Customer's behalf and bound in writing by restrictions no less protective than this Section 6.2.
6.3 Statutory Violations. Customer acknowledges that a breach of this section may, independently of this Agreement, constitute statutory violations or a breach of applicable data protection law, including by processing personal data for purposes incompatible with those for which it was obtained. Customer's liability in respect of such matters is in addition to, and is not limited by, any remedy or limitation in this Agreement, and nothing in Section 12 limits Customer's liability.
DATA OWNERSHIP AND INTELLECTUAL PROPERTY
7.1 Ownership. MeerAPI retains all right, title, and interest in and to the Service, datasets MeerAPI makes available through the Services, all Output, all Aggregated Data, all Usage Data, and all related intellectual property.
7.2 Customer Data. Customer retains ownership of any data it submits but grants MeerAPI a worldwide, royalty-free, non-exclusive licence to host, store, process, transmit, display and use Customer Data, in each case as necessary to provide, secure, maintain, support and improve the Services for Customer and to comply with applicable law, for the term of this Agreement and any retention period described in Section 5. MeerAPI's processing of personal data contained in Customer Data is further governed by Section 10 and any Data Processing Agreement entered into by the parties, which control in the event of a conflict.
7.3 Aggregated Data. MeerAPI may generate and use aggregated or anonymized data for any lawful purpose, including to develop, train, test and improve MeerAPI's matching, validation and fraud-prevention models and to create new products and services.
7.4 No Transfer. Nothing herein conveys any ownership rights to Customer in the Service.
DNC COMPLIANCE AND PEACE-OF-MIND DISCLAIMER
8.1 Customer Responsibility. Customer is solely responsible for its own compliance with all applicable DNC, telemarketing, privacy, and communications laws and regulations, including the Telephone Consumer Protection Act (47 U.S.C. §227), the Do-Not-Call Implementation Act, the Telemarketing Sales Rule (16 C.F.R. §310), and all analogous state or international requirements.
8.2 MeerAPI’s Obligations. MeerAPI warrants that it will maintain commercially reasonable efforts to ensure that all DNC lists and screening data provided through the Services are accurate, complete, and current by obtaining each suppression dataset from its applicable data source either bi-weekly, or at the frequency that source makes updated versions available to MeerAPI if longer.
8.3 Informational Use. The Services are designed to assist Customer in identifying potential DNC matches but do not constitute legal advice. MeerAPI does not assume any responsibility for Customer’s reliance on or interpretation of results. No failure of Section 8.2 arises from, and MeerAPI has no obligation in respect of: (a) malformed, incomplete, invalid or misformatted input; (b) requests directed to a jurisdiction, dataset or identifier type not covered by Customer's plan or by the Services; (c) any act, omission, error, delay, change or discontinuation by a data source; (d) the refresh frequency of any dataset, which is determined by its data source; (e) Customer's interpretation or use of Output, or reliance on Output beyond the period permitted by Section 6.2; or (f) Customer's own compliance obligations.
8.4 Indemnity. Customer shall indemnify, defend, and hold harmless MeerAPI and its affiliates from any claim, fine, or penalty arising from Customer’s calling activities or regulatory non-compliance.
CONFIDENTIALITY
9.1 Each party shall protect the other’s Confidential Information with the same degree of care it uses for its own similar information, but not less than reasonable care. Confidential Information excludes information that is public, independently developed, or lawfully obtained from a third party without restriction. Customer shall keep all API credentials and documentation confidential.
PRIVACY AND DATA PROTECTION
10.1 MeerAPI will: (a) process personal data only as necessary to provide the Services and in accordance with Customer's instructions and applicable data protection laws; (b) implement appropriate technical and organizational security measures; and (c) notify Customer of any data security incidents within 48 hours of discovery. Customer is responsible for its own compliance with applicable data protection laws.
NO WARRANTIES
11.1 EXCEPT FOR THE EXPRESS COMMITMENTS IN SECTION 8.2, THE SERVICE, ALL DATASETS AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." MEERAPI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ACCURACY, COMPLETENESS, CURRENCY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED. WITHOUT LIMITING THE FOREGOING, MEERAPI DOES NOT WARRANT THAT (a) USE OF THE SERVICES WILL CAUSE CUSTOMER TO COMPLY WITH, OR CONSTITUTE A DEFENSE UNDER, THE TELEPHONE CONSUMER PROTECTION ACT, THE TELEMARKETING SALES RULE, OR ANY OTHER DO-NOT-CALL, TELEMARKETING, PRIVACY OR COMMUNICATIONS LAW; (b) ANY THIRD-PARTY REGISTRY OR DATA SOURCE IS ACCURATE, COMPLETE OR AVAILABLE; OR (c) THE ABSENCE OF A MATCH MEANS THAT A TELEPHONE NUMBER, NAME, EMAIL ADDRESS OR PROFILE MAY LAWFULLY BE CONTACTED. OUTPUT IS INFORMATIONAL ONLY AND DOES NOT CONSTITUTE CONSENT, PERMISSION OR LEGAL ADVICE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
11.2 MeerAPI will use commercially reasonable efforts to maintain a functional Service and update data sources periodically.
LIMITATION OF LIABILITY
12.1 Exclusion of Indirect Damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY, NOR MEERAPI'S AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICES, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, INDEMNITY, OR ANY OTHER THEORY, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE OTHERWISE FORESEEABLE. THE EXCLUSION IN THIS SECTION 12.1 DOES NOT APPLY TO CUSTOMER'S PAYMENT OBLIGATIONS UNDER SECTION 4, CUSTOMER'S INDEMNIFICATION OBLIGATIONS UNDER SECTIONS 8.4 AND 13, OR CUSTOMER'S BREACH OF SECTION 5 (CUSTOMER USE AND OBLIGATIONS), SECTION 6 (LICENSE AND RESTRICTIONS), SECTION 7 (DATA OWNERSHIP AND INTELLECTUAL PROPERTY) OR SECTION 9 (CONFIDENTIALITY).
12.2 Unauthorized Access. MEERAPI SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICES OR THE INFORMATION CONTAINED THEREIN, EXCEPT TO THE EXTENT CAUSED BY MEERAPI'S FAILURE TO COMPLY WITH ITS OBLIGATIONS UNDER SECTION 10 (PRIVACY AND DATA PROTECTION) OR ANY DATA PROCESSING AGREEMENT ENTERED INTO BY THE PARTIES. NOTHING IN THIS SECTION 12.2 LIMITS CUSTOMER'S OBLIGATIONS UNDER SECTION 3.3 (CREDENTIALS). ANY LIABILITY NOT EXCLUDED BY THIS SECTION 12.2 REMAINS SUBJECT TO THE CAP IN SECTION 12.3.
12.3 Aggregate Cap. MeerAPI's total aggregate liability arising out of or relating to this Agreement or the Services, regardless of the number of claims and whether based in contract, tort (including negligence), strict liability, statute, indemnity or any other theory, shall not exceed the greater of (a) the total fees actually paid by Customer to MeerAPI for the Services during the twelve (12) months immediately preceding the first event giving rise to the claim, excluding taxes under Section 4.5 and any amounts billed as third-party or pass-through charges, or (b) USD $100. If the exclusion of damages in Section 12.1 or Section 12.2 is held unenforceable or inapplicable as to any claim, MeerAPI's liability for that claim shall nonetheless not exceed the amount calculated under this Section 12.3.
12.4 Essential Basis. Customer acknowledges that the exclusions and limitations set forth in Sections 12.1, 12.2 and 12.3 are an essential basis of the bargain between the parties, that Customer was free to decline this Agreement and not access or use the Services, and that the fees payable under this Agreement have been set in reliance on these limitations. Such limitations shall apply to the maximum extent permitted by applicable law, even if any remedy provided herein (including the credit restoration described in Section 4.4) is found to have failed of its essential purpose.
12.5 Jurisdictional Limitations. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BETWEEN JURISDICTIONS. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THESE TERMS WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
12.6 Severability and Reformation. If any limitation set forth in this Section 12 is held unenforceable in a particular jurisdiction or as applied to a particular claim, that limitation shall be reformed to the minimum extent necessary to render it enforceable, and that determination shall not affect the enforceability of the remaining limitations in this Section 12, which shall be given effect to the maximum extent permitted by applicable law. This Section 12.6 controls over Section 18.5 with respect to the provisions of this Section 12.
12.7 Third-Party Beneficiaries. MeerAPI's affiliates and each of their respective officers, directors, employees, agents, suppliers and licensors are intended third-party beneficiaries of this Section 12 and may enforce it directly.
CUSTOMER INDEMNIFICATION
13.1 Customer shall indemnify, defend, and hold harmless MeerAPI, its officers, directors, employees, and affiliates from and against any and all claims, losses, liabilities, damages, fines, and expenses (including reasonable attorneys’ fees) arising out of or relating to Customer’s use of the Service or violation of applicable law.
TERM AND TERMINATION
14.1 This Agreement commences upon Customer’s first access to the Service and continues until terminated. Either party may terminate for convenience upon notice. MeerAPI may terminate or suspend access immediately for non-payment, misuse, or legal risk. Upon termination, all licenses cease and unpaid fees become immediately due.
14.2 Survival. Sections 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 16, 17, and 18 survive termination.
SUPPORT
15.1 Standard technical support is provided by email on an as-available basis. Guaranteed response times apply only to paid Enterprise Support add-ons.
GOVERNING LAW
16.1 This Agreement and all disputes arising hereunder are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
ARBITRATION; WAIVER OF CLASS ACTIONS
17.1 Any dispute, controversy, or claim arising out of or relating to this Agreement shall be finally resolved by binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The seat of arbitration shall be Delaware, U.S.A., and the language shall be English. Judgment on the award may be entered in any court of competent jurisdiction.
17.2 EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.
17.3 If applicable law prohibits arbitration, disputes shall be brought exclusively in the state or federal courts located in Delaware, and the parties consent to their personal jurisdiction.
MISCELLANEOUS
18.1 Force Majeure. Neither party shall be liable for delays or failures to perform due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, or government action. Payment obligations are not excused. The affected party must promptly notify the other party and use reasonable efforts to resume performance.
18.2 Assignment. Customer may not assign this Agreement without MeerAPI’s prior written consent.
18.3 Export Compliance. Each party shall comply with all applicable export control laws and sanctions regulations.
18.4 U.S. Government Rights. The Service is provided as “Commercial Items” per 48 C.F.R. § 2.101, with only those rights granted herein.
18.5 Severability. If any provision is held invalid, the remainder remains in effect.
18.6 Entire Agreement. This Agreement supersedes all prior or contemporaneous understandings.
18.7 No Waiver. Failure to enforce any provision shall not constitute a waiver.
18.8 Accommodations MeerAPI may, in its sole discretion, provide a credit, refund, re-performance or other accommodation that it is not obliged to provide. Any such accommodation is voluntary and one-time, does not amend this Agreement, does not waive any term or any right MeerAPI may exercise in future, is not an admission of fault or liability, and creates no course of dealing, course of performance, precedent or expectation of any further accommodation. Customer may not rely on any accommodation, and no accommodation limits or replaces the remedies stated in Section 12.